FAQs

Navigate to the Website (https://www.gallopinggiveaways.co.uk) and log In or create a GALLOPING GIVEAWAYS account;

Select the competition you would like to enter, ensuring you take time to read the specific competition information, answer the skill-based question (if there is one) and select the number of entries you would like to purchase. 

Complete and submit the online entry form, or follow the instructions on how to enter for free.  If selecting the paid entry route, once your payment of your entry fee has been received (and the skill-based question has been answered correctly), you will receive a confirmation email, to the registered email address on your account, confirming your ticket number/s.  Details of your purchase will also be visible from your GALLOPING GIVEAWAYS account.

Unless you are using the free entry method, Galloping Giveaways will send email confirmation that your entry has been received and confirm whether or not you answered the competition question correctly.   If you have not answered correctly, you will not be entered into the draw.

Entrants using the free entry route will not be informed if they have answered the competition question correctly and will not receive confirmation that they are entered into the draw.  However, an entry list is published and therefore all entrants should check this to ensure they have been entered into the draw for the competition they have entered.

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the draw date we reserve the right to choose another winner and you will lose your right to claim the prize.

The opening and closing date of the competitions are stated on the website. If we have to amend either of these dates for any reason, we will update the website accordingly.  We will only change the dates if we have to for reasons outside of our control.  We will never extend the closing time/date simply to sell more entries.

Competitions are open to all residents in the United Kingdom aged 18 years or over, except:

• employees of GALLOPING GIVEAWAYS;
• employees of agents or suppliers of GALLOPING GIVEAWAYS, who are professionally connected with the competition or its administration; or
• members of immediate families or households of the above.

Entries from outside of the United Kingdom are not accepted as the laws for running competitions vary.  Our competitions have been organised to comply with the laws of England, and Wales.

The prizes are described fully on the website –  https://www.gallopinggiveaways.co.uk

We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.

If you are the winner, the prize will be yours and must be claimed by you.  Once you have the prize you can do whatever you wish with it, including selling it.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here 

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time.  However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

Whilst this may be disappointing, you have to remember that this is a competition and we have deliberately made the question tough to comply with the law.

If you get the question wrong, you will not be entered into the draw so you will not have the chance to win the prize. You will not be entitled to a refund of your entry fees. If you want to, you can try again.

You can enter the competition as many times as you wish up to any limit we specify. Your entries may be restricted if we reach the maximum number of entries.

Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford. 

Everyone who gets the answer to the question correct will be entered into a draw. The winner will then be chosen at random from all the correct entries.

This is not a lottery or a free prize draw. It is a prize competition and the law says that to be in with a chance of winning, you must demonstrate your skill, knowledge or judgement.

The law says that the question should be sufficiently difficult that a significant number of people either get the answer wrong or are put off entering.  However, this means that the odds of winning are actually increased for those who get the answer correct.

I haven’t received an email confirming whether I am right or wrong.

If you haven’t received an email from us confirming your entry and whether you got the question right or wrong, please check your spam folder. If it is not in there, please email us at support@gallopinggiveaways.co.uk.

We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.

If you have any questions that have not been answered here, please email us at support@gallopinggiveaways.co.uk and we will happily answer them for you.